Express Checkout InContext - Paypal user address selector

Express Checkout InContext - Paypal user address selector,paypal,express-checkout,Paypal,Express Checkout,I may have missed it, but in Sandbox mode, it seems the user can't select from their existing Paypal (verified) addresses. Is this just a bug in sandbox, or is this expected behavior (even in production)? That dropdown/select list is empty. Checking the sandbox account, each address provided is subsequently added to the account . If this (bug) is actually documented, or if I missed something in setup/code, I'll delete this question. Thanks! Update: In Sandbox, the issue is that: the u

I may have missed it, but in

Sandbox
mode, it seems the user can't select from their existing Paypal (verified) addresses.

enter image description here

Is this just a bug in sandbox, or is this expected behavior (even in production)? That dropdown/select list is empty. Checking the sandbox account, each address provided is subsequently added to the account .

If this (bug) is actually documented, or if I missed something in setup/code, I'll delete this question. Thanks!


Update:

In Sandbox, the issue is that:

  1. the user is first presented with the above UI (which asks for an address).
  2. After providing one, there will be a
    change
    link which behaves just like in Production where user can then choose from a list.
  3. The list isn't presented initially (forces user to add/provide)

#1

Not with Paypal so I can't answer the Sandbox matter (bug or documented), but as shown below all is good in Production - user is provided with a Change link and a "drawer" is presented for user to select existing addresses:

Production screen shot

Hth those who are testing the In Context implementation...


#2

In your screenshot, it says "the merchant only ships within the united states", and the screen is used to add an address. Maybe check if your sandbox buyer's address is out of US, and then add a US address to the sandbox buyer account, and then try again.


#3

Not with Paypal so I can't answer the Sandbox matter (bug or documented), but as shown below all is good in Production - user is provided with a Change link and a "drawer" is presented for user to select existing addresses:

Production screen shot

Hth those who are testing the In Context implementation...


#4

In your screenshot, it says "the merchant only ships within the united states", and the screen is used to add an address. Maybe check if your sandbox buyer's address is out of US, and then add a US address to the sandbox buyer account, and then try again.


#5

Thank you, but nope, sandbox user has a bunch of US address. Each time the sandbox user adds an address it's scoped to US too..so not only does the user already have existing US address, user adds one each time..and none of them are available to choose from. At the end of the day, Production is fine though so just fyi to anyone testing...Thanks again!

#6

This is interesting. I have my local ENV on sandbox too but never had such an issue. Maybe it's specific to your settings / parameters, or maybe it's a bug only some people have encountered. :D

#7

Yup, weird..and the sandbox user can in fact change and choose from all those addresses (prior and added) after providing one. It's just the initial screen that seems to be an issue....seems to not "know" sandbox user has a bunch of (valid) addresses....thanks!

#8

Thank you, but nope, sandbox user has a bunch of US address. Each time the sandbox user adds an address it's scoped to US too..so not only does the user already have existing US address, user adds one each time..and none of them are available to choose from. At the end of the day, Production is fine though so just fyi to anyone testing...Thanks again!

#9

This is interesting. I have my local ENV on sandbox too but never had such an issue. Maybe it's specific to your settings / parameters, or maybe it's a bug only some people have encountered. :D

#10

Yup, weird..and the sandbox user can in fact change and choose from all those addresses (prior and added) after providing one. It's just the initial screen that seems to be an issue....seems to not "know" sandbox user has a bunch of (valid) addresses....thanks!

#11

Thank you, but nope, sandbox user has a bunch of US address. Each time the sandbox user adds an address it's scoped to US too..so not only does the user already have existing US address, user adds one each time..and none of them are available to choose from. At the end of the day, Production is fine though so just fyi to anyone testing...Thanks again!

#12

This is interesting. I have my local ENV on sandbox too but never had such an issue. Maybe it's specific to your settings / parameters, or maybe it's a bug only some people have encountered. :D

#13

Yup, weird..and the sandbox user can in fact change and choose from all those addresses (prior and added) after providing one. It's just the initial screen that seems to be an issue....seems to not "know" sandbox user has a bunch of (valid) addresses....thanks!